TERMS & CONDITIONS

AUTHENTICITY
• As a trusted online source of the best in designer products, shoes and accessories, we guarantee the authenticity of our items. Here at FashionLuxDesigner, each item is carefully selected to meet our team's high standard of quality. You will find in many cases our items come with the original authenticity paperwork and dust bags from the original purchase. Please read our Authenticity Guarantee Below:
• All sales are final please read further down for more exceptions.
• Should you seek to return your purchase due to doubts regarding its authenticity, please notify us within 7 days of receiving your item(s) to be eligible for a full refund. Failure to notify us within this timeframe will result in forfeiture of the purchaser's rights. Proof of the item's inauthenticity must be provided through documentation from a reputable authentication service, a designated expert chosen by FashionLuxDesigner, or the original designer store. If the purchaser wishes to engage an alternative authentication source, they will be responsible for any associated expenses. In the event that the product is confirmed to be counterfeit, FashionLuxDesigner will reimburse the purchaser for the full purchase price as indicated on the invoice or receipt. We are committed to addressing any concerns and collaborating with you towards a resolution.
• For Van Cleef and Arpels products, most items are accompanied by original certificates and other authentic documents. In the event that a purchaser questions the authenticity of a product, the customer reserves the right to deliver the item to a Van Cleef and Arpels store for service and inspection. If doubts persist regarding authenticity after this initial inspection, the purchaser may opt to send the item to Van Cleef and Arpels headquarters in Paris, France, at the purchaser's expense, for further authenticity verification within 30 days of purchase date.
• If it is determined by Van Cleef and Arpels that the product is indeed inauthentic, FashionLuxDesigner will refund both the purchase price and the authenticity verification fee. This clause ensures that customers have recourse in the rare instance of authenticity concerns and underscores our commitment to providing genuine Van Cleef and Arpels products.

RETURNS

FashionLuxDesigner does not authorize any returns. All sales are final.

SOURCING
• As a fashion design consigner, we offer a sourcing service for customers seeking specific designer products. Upon requesting our assistance to locate a product, we will provide a quote that is good for 14 business days, a non-refundable deposit of 50% of the total purchase price is required upfront in order for us to source your requested item(s). This deposit serves to secure our commitment to sourcing the requested item. We ask for the lead time provided in sourcing your item(s) and in the event we cannot commit to that timeframe we will refund you the initial deposit in full. In the event that the customer decides to withdraw from the purchase or is unable to fulfill the remaining 50% of the payment to complete the transaction, the initial deposit will not be refunded.
• Upon successfully acquiring the requested product and presenting it to the customer through photos or videos for their review, if the customer disapproves of the item, the 50% deposit will be converted into in-house credit. This credit can be used towards the purchase of another product from our inventory. This policy ensures that both parties uphold their commitment to the sourcing process and provides recourse for the customer in the event of dissatisfaction with the acquired product.

Brand Names / TradeMarks
• Except where noted, the brands whose products we sell are not associated with FashionLuxDesigner, and the brand names are the trademarks of their respective owners. We are an independent dealer.

Errors and Omissions
• We make every effort to ensure the accuracy of our prices and information. However, mistakes and typographical errors may occur. We reserve the right to make corrections. In the event you have purchased an item based on misinformation, FashionLuxDesigner reserves the right to cancel the transaction with no further liability on its part.


Representation
• Please review the descriptions and examine all provided photos attentively. FashionLuxDesigner exclusively offers products in new or like-new condition unless specified otherwise. We present our designer items in their true state, including size details. Please be aware that colors may appear slightly different due to variations in monitor calibration. If you have any uncertainties about the specifics of the item you intend to purchase, feel free to reach out to us for further clarification.
• If you have any questions about a purchase or about a return, please feel free to contact us via email at fashionluxdesigner@gmail.com